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What should be done before starting any service on a client?

  1. Share product recommendations

  2. Conduct a thorough consultation

  3. Prepare the tools for servicing

  4. Review the client's previous styles

The correct answer is: Conduct a thorough consultation

Before starting any service on a client, conducting a thorough consultation is essential. This step ensures that the barber understands the client's needs, preferences, and any specific requirements they may have. The consultation allows for a discussion about the desired outcome, potential products to be used, and any health or skin concerns that could affect the service. During the consultation, the barber can assess the client's hair type, scalp condition, and face shape, which are crucial for determining the best approach to the service. It also provides an opportunity for the client to express their expectations, which helps to build trust and rapport. While sharing product recommendations, preparing tools, and reviewing previous styles may all be relevant aspects of providing service, they should not take precedence over the initial consultation. Skipping this foundational step can lead to misunderstandings, dissatisfaction, and potential issues during the service. Therefore, a thorough consultation is the cornerstone of a professional barber-client relationship.